1 What Information We Collect
Apoker only collects the information needed to provide you with quality service. Data is gathered in two ways — what you provide directly and what the platform collects automatically.
Information You Provide Directly
| Data Type | When It's Collected | Why It's Needed |
|---|---|---|
| Full Name | At Registration | Account Identity & KYC Verification |
| Mobile Number | Registration & Payment | Verification Codes & Transaction Confirmations |
| Email Address | At Registration | Sending Important Notifications |
| Date of Birth | At Registration | Age verification (to confirm 18+) |
| National ID Card | During KYC Verification | Identity Verification & Fraud Prevention |
| Payment Information | During Transactions | Deposit & Withdrawal Process |
Automatically Collected Information
Some data is collected automatically while you use apoker. This includes: your device's IP address, browser type and version, operating system, the date and time you accessed the site, which pages you visited, and how long you spent on them. This information is used to maintain site security and improve the user experience.
2 How Your Information Is Used
Apoker uses your data for a few specific purposes only. We always follow a data minimisation principle — meaning we collect and use only what is strictly necessary.
- Service Delivery: Creating your account, logging in, processing bets, and completing payments.
- Identity Verification: Verifying your identity through KYC and keeping minors away from the platform.
- Security: Detecting fraudulent activity and preventing money laundering.
- Support: To resolve your complaints or issues.
- Improvement: Analyzing platform usage patterns to improve our services.
- Contact: Sending important updates, security alerts, or promotional offers (you can opt out at any time).
- Legal Obligations: Providing required information upon request from regulatory authorities.
3 Sharing Data with Third Parties
In certain circumstances, apoker may share limited information with trusted third parties — always for a specific purpose and under strict contractual agreements:
- Payment Processor: To process transactions (bKash, Nagad, etc.). Only the minimum necessary information is shared.
- KYC Provider: Secure third-party services may be used for identity verification.
- Game Provider: For Live Casino or slots games, only minimal session data is shared with the game provider.
- Law Enforcement: Information may be disclosed under court order or legal obligation.
- Switch Organization: If apoker undergoes a change in business structure, data may be transferred to the new entity — users will be notified in advance.
Third-party websites and services have their own privacy policies — apoker is not responsible for them.
4 Cookies & Tracking Technologies
Apoker uses cookies — small text files stored in your browser. They help remember your login session, save your language preferences, and keep the platform more secure.
Types of Cookies We Use
- Essential Cookies: For login sessions and security — the site cannot function without these.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To understand how the site is being used — all data is anonymized.
You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.
5 Data Security Measures
Apoker uses industry-leading technology to protect your data — here's what we actually do, not just what we say:
- All connections are secured with TLS 1.3 protocol and SSL 256-bit encryption.
- Passwords are never stored in plain text — bcrypt hashing is used.
- Regular third-party security audits are conducted.
- Automatic alerts are sent if any unusual login activity is detected on your account.
- All staff access to data is restricted and fully logged.
- User funds are held in a secure account separate from operational funds.
While apoker's security is robust, make sure to keep your password strong, never share it with anyone, and keep 2FA enabled.
6 Your Data Rights
Apoker gives you full control over your personal data. You can submit any of the following requests at any time:
- Right to Access: You may request to know what information apoker holds about you.
- Right to Rectification: You can request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data under certain circumstances.
- Portability: Download your data in a standard, portable format.
- Right to Object: You may object to certain types of data processing.
- Marketing Opt-Out: Easy option to unsubscribe from promotional communications.
To exercise any of these rights, email us at support@apoker.ws. We will respond within 30 days.
7 Minor Protection
Apoker is not intended for anyone under 18. We do not knowingly collect data from minors. Date of birth is verified at registration, and additional verification may be requested in cases of doubt.
If you believe we hold information belonging to a minor, please contact Support immediately — we will delete the data and close the account.
8 Data Retention Period
How long your data is retained depends on the type of information and applicable legal requirements:
- Active account data: retained for as long as the account remains active.
- Transaction records: typically retained for 5–7 years as required by law.
- After account closure: Some data may be retained for a limited period as required by regulatory authorities.
- Analytics data: retained indefinitely in anonymized form.
9 International Data Transfers
In some cases, your data may be processed on servers in other countries — for example, when working with international game providers. All such transfers are carried out in accordance with international data protection standards and under appropriate agreements. Your data's security is ensured regardless of where it is processed.
10 Privacy Policy Updates
This policy may be updated due to changes in law or our services. For any significant changes, you will be notified via your registered email and a clear notice will be displayed on the site. The date of the latest update is always shown at the top of this page.
11 Privacy-Related Contact
If you have any questions or concerns about this Privacy Policy, please get in touch with us. Our data protection team will respond as soon as possible.